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Trade Account Manager Agent

Tracks every B2B touchpoint, logs activity in the CRM and drafts follow-ups for account managers — continuously, in your systems, in your tone.

Trade Account Manager Agent

Tracks every B2B touchpoint, logs activity in the CRM and drafts follow-ups for account managers — so nothing slips in a busy pipeline.

Growth & CRMB2BPipeline

Growth & CRM

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Ideal forE-commerce and retail brands scaling across channels

The problem

What this agent takes off your plate

In e-commerce, tracks every B2B touchpoint, logs activity in the CRM and drafts follow-ups for account managers — so nothing slips in a busy pipeline — but doing it manually does not scale. Trade Account Manager is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.

  • Tracks every B2B touchpoint
  • logs activity in the CRM and drafts follow-ups for account managers
  • so nothing slips in a busy pipeline.
  • B2B handled automatically against your rules

How it works

End-to-end workflow

Trade Account Manager connects to B2B, Pipeline, Shopify and your growth & crm stack. It reads your rules, brand voice and live data — then tracks every B2B touchpoint, logs activity in the CRM and drafts follow-ups for account managers — so nothing slips in a busy pipeline. Exceptions land with your team; everything else runs without another dashboard to check.

Running agent
Work arrivesB2B · trigger fired
Trade Account Manager processesPipeline · rules applied
Validate outputQuality · policy check
Write backSystems updated · team notified
ExceptionHuman review when needed
Runs continuously in the background

Why this agent

Tracks every B2B touchpoint, logs activity in the CRM and drafts follow-ups for account managers — so nothing slips in a busy pipeline.

Outcomes

  • Trade Account Manager runs without manual handoffs
  • E-commerce and retail spends less time on repeat work
  • Consistent output every time — not when someone gets to it
  • Full trace in your existing systems

Connects to

  • B2B
  • Pipeline
  • Shopify
  • Gorgias
  • Klaviyo
  • HubSpot

Writes back

  • B2B
  • Pipeline
  • Automated actions
  • Drafts & summaries
  • B2B
  • Pipeline
Owned outputs from your own data

Turn tangled operations into clean, owned automation.

187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.

Speak to an operator in your industry — within 24 hours.

See how 187N turns your operation's manual work into owned, running automation.

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