Social Listening Agent
Monitors brand and topic mentions across social channels and flags unusual spikes — continuously, in your systems, in your tone.
Social Listening Agent
Monitors brand and topic mentions across social channels and flags unusual spikes — you react to the conversation, not miss it.
Ops & Reporting
The problem
What this agent takes off your plate
In your operation, monitors brand and topic mentions across social channels and flags unusual spikes — you react to the conversation, not miss it — but doing it manually does not scale. Social Listening is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.
- Monitors brand and topic mentions across social channels and flags unusual spikes
- you react to the conversation
- Social Listening handled automatically against your rules
- Monitoring handled automatically against your rules
How it works
End-to-end workflow
Social Listening connects to Social Listening, Monitoring, Shopify and your ops & reporting stack. It reads your rules, brand voice and live data — then monitors brand and topic mentions across social channels and flags unusual spikes — you react to the conversation, not miss it. Exceptions land with your team; everything else runs without another dashboard to check.
Why this agent
Monitors brand and topic mentions across social channels and flags unusual spikes — you react to the conversation, not miss it.
Outcomes
- Social Listening runs without manual handoffs
- undefined spends less time on repeat work
- Consistent output every time — not when someone gets to it
- Full trace in your existing systems
Connects to
Writes back
Turn tangled operations into clean, owned automation.
187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.
