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Review Monitoring Agent

Watches every review platform and sends a daily digest to management — nothing slips past unread. Runs in the background so your team does not have to.

Review Monitoring Agent

Watches every review platform and sends a daily digest to management — nothing slips past unread.

Ops & ReportingReputationMonitoring

Ops & Reporting

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Ideal forHotels, restaurants and hospitality groups

The problem

What this agent takes off your plate

In hospitality, watches every review platform and sends a daily digest to management — nothing slips past unread — but doing it manually does not scale. Review Monitoring is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.

  • Watches every review platform and sends a daily digest to management
  • nothing slips past unread.
  • Reputation handled automatically against your rules
  • Monitoring handled automatically against your rules

How it works

From signal to alert

Review Monitoring connects to Reputation, Monitoring, Shopify and your ops & reporting stack. It reads your rules, brand voice and live data — then watches every review platform and sends a daily digest to management — nothing slips past unread. Exceptions land with your team; everything else runs without another dashboard to check.

Running agent
Signal detectedReputation · threshold watch
Validate against rulesMonitoring · context pulled
Assess severityPriority · impact scored
Alert with contextSlack · email · dashboard
Edge caseHeld for human review
Issues caught before they become incidents

Why this agent

Watches every review platform and sends a daily digest to management — nothing slips past unread.

Outcomes

  • Review Monitoring runs without manual handoffs
  • Hotels, restaurants and spends less time on repeat work
  • Consistent output every time — not when someone gets to it
  • Full trace in your existing systems

Connects to

  • Reputation
  • Monitoring
  • Shopify
  • Slack
  • Airtable
  • Google Sheets

Writes back

  • Reputation
  • Monitoring
  • Alerts & notifications
  • Context summaries
  • Reputation
  • Monitoring
Owned outputs from your own data

Turn tangled operations into clean, owned automation.

187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.

Speak to an operator in your industry — within 24 hours.

See how 187N turns your operation's manual work into owned, running automation.

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