Referral Processing Agent
Takes a referral from receipt to booked appointment — continuously, in your systems, in your tone.
Referral Processing Agent
Takes a referral from receipt to booked appointment — coordinates with the referring clinician, books the slot and confirms with the patient.
Ops & Reporting
The problem
What this agent takes off your plate
In healthcare, takes a referral from receipt to booked appointment — coordinates with the referring clinician, books the slot and confirms with the patient — but doing it manually does not scale. Referral Processing is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.
- Takes a referral from receipt to booked appointment
- coordinates with the referring clinician
- books the slot and confirms with the patient.
- Referrals handled automatically against your rules
How it works
End-to-end workflow
Referral Processing connects to Referrals, Coordination, Epic and your ops & reporting stack. It reads your rules, brand voice and live data — then takes a referral from receipt to booked appointment — coordinates with the referring clinician, books the slot and confirms with the patient. Exceptions land with your team; everything else runs without another dashboard to check.
Why this agent
Takes a referral from receipt to booked appointment — coordinates with the referring clinician, books the slot and confirms with the patient.
Outcomes
- Referral Processing runs without manual handoffs
- Clinics, practices and spends less time on repeat work
- Consistent output every time — not when someone gets to it
- Full trace in your existing systems
Connects to
Writes back
Turn tangled operations into clean, owned automation.
187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.
