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Product Feedback Digest Agent

Aggregates feature requests and friction signals from support and NPS into a weekly digest for the product team — continuously, in your systems, in your tone.

Product Feedback Digest Agent

Aggregates feature requests and friction signals from support and NPS into a weekly digest for the product team — patterns visible, not buried.

Ops & ReportingFeedbackProduct

Ops & Reporting

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Ideal forB2B SaaS companies with recurring revenue

The problem

What this agent takes off your plate

In SaaS, aggregates feature requests and friction signals from support and NPS into a weekly digest for the product team — patterns visible, not buried — but doing it manually does not scale. Product Feedback Digest is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.

  • Aggregates feature requests and friction signals from support and NPS into a weekly digest for the product team
  • patterns visible
  • Feedback handled automatically against your rules
  • Product handled automatically against your rules

How it works

From source to destination

Product Feedback Digest connects to Feedback, Product, Shopify and your ops & reporting stack. It reads your rules, brand voice and live data — then aggregates feature requests and friction signals from support and NPS into a weekly digest for the product team — patterns visible, not buried. Exceptions land with your team; everything else runs without another dashboard to check.

Running agent
Source change detectedFeedback · master updated
Validate & transformProduct · format rules
Push to destinationChannels · systems synced
Confirm write-backStatus logged · errors flagged
Every channel stays current automatically

Why this agent

Aggregates feature requests and friction signals from support and NPS into a weekly digest for the product team — patterns visible, not buried.

Outcomes

  • Product Feedback Digest runs without manual handoffs
  • B2B SaaS companies spends less time on repeat work
  • Consistent output every time — not when someone gets to it
  • Full trace in your existing systems

Connects to

  • Feedback
  • Product
  • Shopify
  • Slack
  • Airtable
  • Google Sheets

Writes back

  • Feedback
  • Product
  • Synced records
  • Error logs
  • Feedback
  • Product
Owned outputs from your own data

Turn tangled operations into clean, owned automation.

187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.

Speak to an operator in your industry — within 24 hours.

See how 187N turns your operation's manual work into owned, running automation.

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