Marketplace Review Agent
Reads every new review on Amazon, Bol and Zalando, replies in your tone and surfaces negative patterns to the product team before they become a trend — continuously, in your systems, in your tone.
Marketplace Review Agent
Reads every new review on Amazon, Bol and Zalando, replies in your tone and surfaces negative patterns to the product team before they become a trend.
Support
The problem
What this agent takes off your plate
In e-commerce, reads every new review on Amazon, Bol and Zalando, replies in your tone and surfaces negative patterns to the product team before they become a trend — but doing it manually does not scale. Marketplace Review is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.
- Reads every new review on Amazon
- Bol and Zalando
- replies in your tone and surfaces negative patterns to the product team before they become a trend.
- Reviews handled automatically against your rules
How it works
From intake to approval
Marketplace Review connects to Reviews, Marketplace, Shopify and your support stack. It reads your rules, brand voice and live data — then reads every new review on Amazon, Bol and Zalando, replies in your tone and surfaces negative patterns to the product team before they become a trend. Exceptions land with your team; everything else runs without another dashboard to check.
Why this agent
Reads every new review on Amazon, Bol and Zalando, replies in your tone and surfaces negative patterns to the product team before they become a trend.
Outcomes
- Marketplace Review runs without manual handoffs
- E-commerce and retail spends less time on repeat work
- Consistent output every time — not when someone gets to it
- Full trace in your existing systems
Connects to
Writes back
Turn tangled operations into clean, owned automation.
187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.
