Maintenance Request Agent
Receives maintenance reports from tenants, classifies urgency and dispatches the right contractor — issues resolved before they become disputes.
A workflow template for a scoped build. Integrations, permissions and outcomes are confirmed with your team; this page is not a claim of an already deployed client system.
The work it handles
Receives maintenance reports from tenants, classifies urgency and dispatches the right contractor — continuously, in your systems, in your tone.
In real estate, receives maintenance reports from tenants, classifies urgency and dispatches the right contractor — issues resolved before they become disputes — but doing it manually does not scale. Maintenance Request is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.
How it works
Maintenance Request connects to Maintenance, Property Mgmt, Funda and your support stack. It reads your rules, brand voice and live data — then receives maintenance reports from tenants, classifies urgency and dispatches the right contractor — issues resolved before they become disputes. Exceptions land with your team; everything else runs without another dashboard to check.
- Request sent — Maintenance · checklist attached
- Track submissions — Property Mgmt · status per item
- Chase missing items — Reminders · escalation
- File complete — Archived · next step triggered
What it can deliver
- Maintenance
- Property Mgmt
- Completed files
- Chase logs
Potential integrations
Maintenance · Property Mgmt · Funda · Salesforce · Exact Online · Gorgias
Access and support are confirmed during scoping. Consequential actions follow the agreed approval rules.
Ownership and operation
Enterprise builds include the agreed code and documentation in your environment. Your team can operate the system, or scope ongoing 187N support.
Review security and data flows ↗Related workflows
Your next operating asset