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Maintenance Request Agent

Receives maintenance reports from tenants, classifies urgency and dispatches the right contractor — continuously, in your systems, in your tone.

Maintenance Request Agent

Receives maintenance reports from tenants, classifies urgency and dispatches the right contractor — issues resolved before they become disputes.

SupportMaintenanceProperty Mgmt

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Ideal forReal estate agencies and proptech operators

The problem

What this agent takes off your plate

In real estate, receives maintenance reports from tenants, classifies urgency and dispatches the right contractor — issues resolved before they become disputes — but doing it manually does not scale. Maintenance Request is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.

  • Receives maintenance reports from tenants
  • classifies urgency and dispatches the right contractor
  • issues resolved before they become disputes.
  • Maintenance handled automatically against your rules

How it works

From request to complete file

Maintenance Request connects to Maintenance, Property Mgmt, Funda and your support stack. It reads your rules, brand voice and live data — then receives maintenance reports from tenants, classifies urgency and dispatches the right contractor — issues resolved before they become disputes. Exceptions land with your team; everything else runs without another dashboard to check.

Running agent
Request sentMaintenance · checklist attached
Track submissionsProperty Mgmt · status per item
Chase missing itemsReminders · escalation
File completeArchived · next step triggered
Files complete without manual chasing

Why this agent

Receives maintenance reports from tenants, classifies urgency and dispatches the right contractor — issues resolved before they become disputes.

Outcomes

  • Maintenance Request runs without manual handoffs
  • Real estate agencies spends less time on repeat work
  • Consistent output every time — not when someone gets to it
  • Full trace in your existing systems

Connects to

  • Maintenance
  • Property Mgmt
  • Funda
  • Salesforce
  • Exact Online
  • Gorgias

Writes back

  • Maintenance
  • Property Mgmt
  • Completed files
  • Chase logs
  • Maintenance
  • Property Mgmt
Owned outputs from your own data

Turn tangled operations into clean, owned automation.

187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.

Speak to an operator in your industry — within 24 hours.

See how 187N turns your operation's manual work into owned, running automation.

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