Lost & Found Agent
Registers every found item, matches it to the right booking and contacts the guest — resolution without the front-desk scramble.
A workflow template for a scoped build. Integrations, permissions and outcomes are confirmed with your team; this page is not a claim of an already deployed client system.
The work it handles
Registers every found item, matches it to the right booking and contacts the guest — continuously, in your systems, in your tone.
In hospitality, registers every found item, matches it to the right booking and contacts the guest — resolution without the front-desk scramble — but doing it manually does not scale. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.
How it works
Lost & Found connects to Lost & Found, Guest Service, Shopify and your ops & reporting stack. It reads your rules, brand voice and live data — then registers every found item, matches it to the right booking and contacts the guest — resolution without the front-desk scramble. Exceptions land with your team; everything else runs without another dashboard to check.
- Work arrives — Lost & Found · trigger fired
- Lost & Found processes — Guest Service · rules applied
- Validate output — Quality · policy check
- Write back — Systems updated · team notified
- Exception — Human review when needed
What it can deliver
- Lost & Found
- Guest Service
- Automated actions
- Drafts & summaries
Potential integrations
Lost & Found · Guest Service · Shopify · Slack · Airtable · Google Sheets
Access and support are confirmed during scoping. Consequential actions follow the agreed approval rules.
Ownership and operation
Enterprise builds include the agreed code and documentation in your environment. Your team can operate the system, or scope ongoing 187N support.
Review security and data flows ↗Related workflows
Your next operating asset