Enrollment Inquiry Agent

A workflow template for a scoped build. Integrations, permissions and outcomes are confirmed with your team; this page is not a claim of an already deployed client system.

The work it handles

Answers every prospective student question about admission requirements, deadlines and programmes — continuously, in your systems, in your tone.

In education, answers every prospective student question about admission requirements, deadlines and programmes — so admissions staff work applications, not the inbox — but doing it manually does not scale. Enrollment Inquiry is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.

How it works

Enrollment Inquiry connects to Admissions, Enquiries, Gorgias and your support stack. It reads your rules, brand voice and live data — then answers every prospective student question about admission requirements, deadlines and programmes — so admissions staff work applications, not the inbox. Exceptions land with your team; everything else runs without another dashboard to check.

1. Work arrives — Admissions · trigger fired
2. Enrollment Inquiry processes — Enquiries · rules applied
3. Validate output — Quality · policy check
4. Write back — Systems updated · team notified
5. Exception — Human review when needed

What it can deliver

• Admissions
• Enquiries
• Automated actions
• Drafts & summaries

Potential integrations

Admissions · Enquiries · Gorgias · Zendesk · Intercom · Shopify

Access and support are confirmed during scoping. Consequential actions follow the agreed approval rules.

Ownership and operation

Enterprise builds include the agreed code and documentation in your environment. Your team can operate the system, or scope ongoing 187N support.

Related workflows