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Defect Snagging Agent

Processes the snag list on handover, assigns every item to the responsible party and monitors closure — continuously, in your systems, in your tone.

Defect Snagging Agent

Processes the snag list on handover, assigns every item to the responsible party and monitors closure — keys don't change hands until it's done.

Ops & ReportingSnaggingHandover

Ops & Reporting

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Ideal forOps & Reporting

The problem

What this agent takes off your plate

In your operation, processes the snag list on handover, assigns every item to the responsible party and monitors closure — keys don't change hands until it's done — but doing it manually does not scale. Defect Snagging is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.

  • Processes the snag list on handover
  • assigns every item to the responsible party and monitors closure
  • keys don't change hands until it's done.
  • Snagging handled automatically against your rules

How it works

End-to-end workflow

Defect Snagging connects to Snagging, Handover, Shopify and your ops & reporting stack. It reads your rules, brand voice and live data — then processes the snag list on handover, assigns every item to the responsible party and monitors closure — keys don't change hands until it's done. Exceptions land with your team; everything else runs without another dashboard to check.

Running agent
Work arrivesSnagging · trigger fired
Defect Snagging processesHandover · rules applied
Validate outputQuality · policy check
Write backSystems updated · team notified
ExceptionHuman review when needed
Runs continuously in the background

Why this agent

Processes the snag list on handover, assigns every item to the responsible party and monitors closure — keys don't change hands until it's done.

Outcomes

  • Defect Snagging runs without manual handoffs
  • undefined spends less time on repeat work
  • Consistent output every time — not when someone gets to it
  • Full trace in your existing systems

Connects to

  • Snagging
  • Handover
  • Shopify
  • Slack
  • Airtable
  • Google Sheets

Writes back

  • Snagging
  • Handover
  • Automated actions
  • Drafts & summaries
  • Snagging
  • Handover
Owned outputs from your own data

Turn tangled operations into clean, owned automation.

187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.

Speak to an operator in your industry — within 24 hours.

See how 187N turns your operation's manual work into owned, running automation.

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