Complaint Handler Agent
Receives every complaint, registers it with a priority label and escalates to the right manager — continuously, in your systems, in your tone.
Complaint Handler Agent
Receives every complaint, registers it with a priority label and escalates to the right manager — nothing disappears into a general inbox.
Support
The problem
What this agent takes off your plate
In hospitality, receives every complaint, registers it with a priority label and escalates to the right manager — nothing disappears into a general inbox — but doing it manually does not scale. Complaint Handler is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.
- Receives every complaint
- registers it with a priority label and escalates to the right manager
- nothing disappears into a general inbox.
- Complaints handled automatically against your rules
How it works
End-to-end workflow
Complaint Handler connects to Complaints, Escalation, Gorgias and your support stack. It reads your rules, brand voice and live data — then receives every complaint, registers it with a priority label and escalates to the right manager — nothing disappears into a general inbox. Exceptions land with your team; everything else runs without another dashboard to check.
Why this agent
Receives every complaint, registers it with a priority label and escalates to the right manager — nothing disappears into a general inbox.
Outcomes
- Complaint Handler runs without manual handoffs
- Hotels, restaurants and spends less time on repeat work
- Consistent output every time — not when someone gets to it
- Full trace in your existing systems
Connects to
Writes back
Turn tangled operations into clean, owned automation.
187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.
