Comment Moderation Agent
Moderates comments per your policy, removes violations, flags escalations and keeps the community clean — without manual monitoring.
A workflow template for a scoped build. Integrations, permissions and outcomes are confirmed with your team; this page is not a claim of an already deployed client system.
The work it handles
Moderates comments per your policy, removes violations, flags escalations and keeps the community clean — continuously, in your systems, in your tone.
In media and publishing, moderates comments per your policy, removes violations, flags escalations and keeps the community clean — without manual monitoring — but doing it manually does not scale. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.
How it works
Comment Moderation connects to Moderation, Community, Gorgias and your support stack. It reads your rules, brand voice and live data — then moderates comments per your policy, removes violations, flags escalations and keeps the community clean — without manual monitoring. Exceptions land with your team; everything else runs without another dashboard to check.
- Work arrives — Moderation · trigger fired
- Comment Moderation processes — Community · rules applied
- Validate output — Quality · policy check
- Write back — Systems updated · team notified
- Exception — Human review when needed
What it can deliver
- Moderation
- Community
- Automated actions
- Drafts & summaries
Potential integrations
Moderation · Community · Gorgias · Zendesk · Intercom · Shopify
Access and support are confirmed during scoping. Consequential actions follow the agreed approval rules.
Ownership and operation
Enterprise builds include the agreed code and documentation in your environment. Your team can operate the system, or scope ongoing 187N support.
Review security and data flows ↗Related workflows
Your next operating asset