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Comment Moderation Agent

Moderates comments per your policy, removes violations, flags escalations and keeps the community clean — continuously, in your systems, in your tone.

Comment Moderation Agent

Moderates comments per your policy, removes violations, flags escalations and keeps the community clean — without manual monitoring.

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Ideal forMedia, publishing and creator businesses

The problem

What this agent takes off your plate

In media and publishing, moderates comments per your policy, removes violations, flags escalations and keeps the community clean — without manual monitoring — but doing it manually does not scale. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.

  • Moderates comments per your policy
  • removes violations
  • flags escalations and keeps the community clean
  • Moderation handled automatically against your rules

How it works

End-to-end workflow

Comment Moderation connects to Moderation, Community, Gorgias and your support stack. It reads your rules, brand voice and live data — then moderates comments per your policy, removes violations, flags escalations and keeps the community clean — without manual monitoring. Exceptions land with your team; everything else runs without another dashboard to check.

Running agent
Work arrivesModeration · trigger fired
Comment Moderation processesCommunity · rules applied
Validate outputQuality · policy check
Write backSystems updated · team notified
ExceptionHuman review when needed
Runs continuously in the background

Why this agent

Moderates comments per your policy, removes violations, flags escalations and keeps the community clean — without manual monitoring.

Outcomes

  • Comment Moderation runs without manual handoffs
  • Media, publishing and spends less time on repeat work
  • Consistent output every time — not when someone gets to it
  • Full trace in your existing systems

Connects to

  • Moderation
  • Community
  • Gorgias
  • Zendesk
  • Intercom
  • Shopify

Writes back

  • Moderation
  • Community
  • Automated actions
  • Drafts & summaries
  • Moderation
  • Community
Owned outputs from your own data

Turn tangled operations into clean, owned automation.

187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.

Speak to an operator in your industry — within 24 hours.

See how 187N turns your operation's manual work into owned, running automation.

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