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Chargebacks Dispute Agent

Monitors chargeback ratios per processor and opens the dispute workflow the moment a threshold is hit — continuously, in your systems, in your tone.

Chargebacks Dispute Agent

Monitors chargeback ratios per processor and opens the dispute workflow the moment a threshold is hit — not after the fine arrives.

Ops & ReportingDisputesFinance

Ops & Reporting

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Ideal forFinance, fintech and wealth management firms

The problem

What this agent takes off your plate

In financial services, monitors chargeback ratios per processor and opens the dispute workflow the moment a threshold is hit — not after the fine arrives — but doing it manually does not scale. Chargebacks Dispute is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.

  • Monitors chargeback ratios per processor and opens the dispute workflow the moment a threshold is hit
  • not after the fine arrives.
  • Disputes handled automatically against your rules
  • Finance handled automatically against your rules

How it works

From ticket to resolution

Chargebacks Dispute connects to Disputes, Finance, Salesforce and your ops & reporting stack. It reads your rules, brand voice and live data — then monitors chargeback ratios per processor and opens the dispute workflow the moment a threshold is hit — not after the fine arrives. Exceptions land with your team; everything else runs without another dashboard to check.

Running agent
Inbound receivedDisputes · email or chat
Classify intentFinance · urgency scored
Pull contextHistory · orders · policies
Resolve or draftOn-brand reply · auto-send
Complex caseRouted with full summary
Routine cases cleared automatically

Why this agent

Monitors chargeback ratios per processor and opens the dispute workflow the moment a threshold is hit — not after the fine arrives.

Outcomes

  • Chargebacks Dispute runs without manual handoffs
  • Finance, fintech and spends less time on repeat work
  • Consistent output every time — not when someone gets to it
  • Full trace in your existing systems

Connects to

  • Disputes
  • Finance
  • Salesforce
  • DocuSign
  • Bloomberg
  • Shopify

Writes back

  • Disputes
  • Finance
  • Resolved tickets
  • Draft replies
  • Disputes
  • Finance
Owned outputs from your own data

Turn tangled operations into clean, owned automation.

187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.

Speak to an operator in your industry — within 24 hours.

See how 187N turns your operation's manual work into owned, running automation.

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