Cancellation Flow Agent
Processes cancellations per policy, communicates the refund position and offers alternative dates — continuously, in your systems, in your tone.
Cancellation Flow Agent
Processes cancellations per policy, communicates the refund position and offers alternative dates — every cancellation handled consistently.
Support
The problem
What this agent takes off your plate
In hospitality, processes cancellations per policy, communicates the refund position and offers alternative dates — every cancellation handled consistently — but doing it manually does not scale. Cancellation Flow is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.
- Processes cancellations per policy
- communicates the refund position and offers alternative dates
- every cancellation handled consistently.
- Cancellations handled automatically against your rules
How it works
From trigger to send
Cancellation Flow connects to Cancellations, Policy, Gorgias and your support stack. It reads your rules, brand voice and live data — then processes cancellations per policy, communicates the refund position and offers alternative dates — every cancellation handled consistently. Exceptions land with your team; everything else runs without another dashboard to check.
Why this agent
Processes cancellations per policy, communicates the refund position and offers alternative dates — every cancellation handled consistently.
Outcomes
- Cancellation Flow runs without manual handoffs
- Hotels, restaurants and spends less time on repeat work
- Consistent output every time — not when someone gets to it
- Full trace in your existing systems
Connects to
Writes back
Turn tangled operations into clean, owned automation.
187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.
