← All agents

Broker Communication Agent

Keeps intermediaries updated on file status, client mutations and product changes — continuously, in your systems, in your tone.

Broker Communication Agent

Keeps intermediaries updated on file status, client mutations and product changes — broker relationships that run on information.

Ops & ReportingBrokerB2B

Ops & Reporting

Book an audit call
Ideal forInsurers and brokers

The problem

What this agent takes off your plate

In insurance, keeps intermediaries updated on file status, client mutations and product changes — broker relationships that run on information — but doing it manually does not scale. Broker Communication is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.

  • Keeps intermediaries updated on file status
  • client mutations and product changes
  • broker relationships that run on information.
  • Broker handled automatically against your rules

How it works

End-to-end workflow

Broker Communication connects to Broker, B2B, Shopify and your ops & reporting stack. It reads your rules, brand voice and live data — then keeps intermediaries updated on file status, client mutations and product changes — broker relationships that run on information. Exceptions land with your team; everything else runs without another dashboard to check.

Running agent
Work arrivesBroker · trigger fired
Broker Communication processesB2B · rules applied
Validate outputQuality · policy check
Write backSystems updated · team notified
ExceptionHuman review when needed
Runs continuously in the background

Why this agent

Keeps intermediaries updated on file status, client mutations and product changes — broker relationships that run on information.

Outcomes

  • Broker Communication runs without manual handoffs
  • Insurers and brokers spends less time on repeat work
  • Consistent output every time — not when someone gets to it
  • Full trace in your existing systems

Connects to

  • Broker
  • B2B
  • Shopify
  • Slack
  • Airtable
  • Google Sheets

Writes back

  • Broker
  • B2B
  • Automated actions
  • Drafts & summaries
  • Broker
  • B2B
Owned outputs from your own data

Turn tangled operations into clean, owned automation.

187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.

Speak to an operator in your industry — within 24 hours.

See how 187N turns your operation's manual work into owned, running automation.

Please add your name.
Enter a valid work email.