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Appointment Booking Agent

Books, reschedules and cancels appointments across every channel and sends confirmations automatically — continuously, in your systems, in your tone.

Appointment Booking Agent

Books, reschedules and cancels appointments across every channel and sends confirmations automatically — the front desk focuses on the things that matter.

SupportSchedulingAppointments

Support

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Ideal forClinics, practices and healthcare providers

The problem

What this agent takes off your plate

In healthcare, books, reschedules and cancels appointments across every channel and sends confirmations automatically — the front desk focuses on the things that matter — but doing it manually does not scale. Appointment Booking is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.

  • reschedules and cancels appointments across every channel and sends confirmations automatically
  • the front desk focuses on the things that matter.
  • Scheduling handled automatically against your rules
  • Appointments handled automatically against your rules

How it works

From request to confirmed booking

Appointment Booking connects to Scheduling, Appointments, Epic and your support stack. It reads your rules, brand voice and live data — then books, reschedules and cancels appointments across every channel and sends confirmations automatically — the front desk focuses on the things that matter. Exceptions land with your team; everything else runs without another dashboard to check.

Running agent
Request receivedScheduling · availability checked
Book slotAppointments · calendar synced
Confirm detailsInstructions · reminders set
No-show or changeRebook flow triggered
Calendars filled · no-shows recovered

Why this agent

Books, reschedules and cancels appointments across every channel and sends confirmations automatically — the front desk focuses on the things that matter.

Outcomes

  • Appointment Booking runs without manual handoffs
  • Clinics, practices and spends less time on repeat work
  • Consistent output every time — not when someone gets to it
  • Full trace in your existing systems

Connects to

  • Scheduling
  • Appointments
  • Epic
  • Cerner
  • Twilio
  • Gorgias

Writes back

  • Scheduling
  • Appointments
  • Booked appointments
  • Confirmations
  • Scheduling
  • Appointments
Owned outputs from your own data

Turn tangled operations into clean, owned automation.

187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.

Speak to an operator in your industry — within 24 hours.

See how 187N turns your operation's manual work into owned, running automation.

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