Post-visit Follow-up Agent
Checks in after a procedure or consultation, asks the right questions and escalates any clinical signals to the team.
A workflow template for a scoped build. Integrations, permissions and outcomes are confirmed with your team; this page is not a claim of an already deployed client system.
The work it handles
Checks in after a procedure or consultation, asks the right questions and escalates any clinical signals to the team. Runs in the background so your team does not have to.
In healthcare, checks in after a procedure or consultation, asks the right questions and escalates any clinical signals to the team — but doing it manually does not scale. Post-visit Follow-up is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.
How it works
Post-visit Follow-up connects to Follow-up, Safety, Epic and your email & retention stack. It reads your rules, brand voice and live data — then checks in after a procedure or consultation, asks the right questions and escalates any clinical signals to the team. Exceptions land with your team; everything else runs without another dashboard to check.
- Trigger identified — Follow-up · segment matched
- Personalise content — Safety · on-brand copy
- Timing & compliance — Send window · consent checked
- Send & track — ESP · opens · conversions
What it can deliver
- Follow-up
- Safety
- Sent campaigns
- Segment updates
Potential integrations
Follow-up · Safety · Epic · Cerner · Twilio · Klaviyo
Access and support are confirmed during scoping. Consequential actions follow the agreed approval rules.
Ownership and operation
Enterprise builds include the agreed code and documentation in your environment. Your team can operate the system, or scope ongoing 187N support.
Review security and data flows ↗Related workflows
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