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No-show Re-engagement Agent

Reaches out when a patient misses their appointment with a rebook option and an urgency check — continuously, in your systems, in your tone.

No-show Re-engagement Agent

Reaches out when a patient misses their appointment with a rebook option and an urgency check — care gaps close before they compound.

Email & RetentionNo-showRe-engagement

Email & Retention

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Ideal forClinics, practices and healthcare providers

The problem

What this agent takes off your plate

In healthcare, reaches out when a patient misses their appointment with a rebook option and an urgency check — care gaps close before they compound — but doing it manually does not scale. No-show Re-engagement is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.

  • Reaches out when a patient misses their appointment with a rebook option and an urgency check
  • care gaps close before they compound.
  • No-show handled automatically against your rules
  • Re-engagement handled automatically against your rules

How it works

From trigger to send

No-show Re-engagement connects to No-show, Re-engagement, Epic and your email & retention stack. It reads your rules, brand voice and live data — then reaches out when a patient misses their appointment with a rebook option and an urgency check — care gaps close before they compound. Exceptions land with your team; everything else runs without another dashboard to check.

Running agent
Trigger identifiedNo-show · segment matched
Personalise contentRe-engagement · on-brand copy
Timing & complianceSend window · consent checked
Send & trackESP · opens · conversions
Sends land at the right moment

Why this agent

Reaches out when a patient misses their appointment with a rebook option and an urgency check — care gaps close before they compound.

Outcomes

  • No-show Re-engagement runs without manual handoffs
  • Clinics, practices and spends less time on repeat work
  • Consistent output every time — not when someone gets to it
  • Full trace in your existing systems

Connects to

  • No-show
  • Re-engagement
  • Epic
  • Cerner
  • Twilio
  • Klaviyo

Writes back

  • No-show
  • Re-engagement
  • Sent campaigns
  • Segment updates
  • No-show
  • Re-engagement
Owned outputs from your own data

Turn tangled operations into clean, owned automation.

187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.

Speak to an operator in your industry — within 24 hours.

See how 187N turns your operation's manual work into owned, running automation.

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