Loyalty Nudge Agent
Nudges members toward the next reward at the right moment, without spamming the list.
A workflow template for a scoped build. Integrations, permissions and outcomes are confirmed with your team; this page is not a claim of an already deployed client system.
The work it handles
Loyalty members nudged toward their next reward at the right moment — without spamming the full list with generic points reminders.
Loyalty programmes have engaged members who are one purchase away from a reward — but nobody sends the nudge at the right time. Generic points emails go to the full list instead.
How it works
The agent tracks points balance and reward proximity per member, triggers a personalised nudge when they are close to the next tier, and suppresses sends for members who recently purchased or opted out.
- Points threshold near — Member · tier · balance
- Check send eligibility — Recent purchase · opt-out
- Send personalised nudge — Reward · progress · CTA
- Redemption triggered — Points used · flow closed
What it can deliver
- Nudge emails
- Redemption triggers
- Segment updates
Potential integrations
Klaviyo · Shopify · Smile.io · LoyaltyLion · Recharge
Access and support are confirmed during scoping. Consequential actions follow the agreed approval rules.
Ownership and operation
Enterprise builds include the agreed code and documentation in your environment. Your team can operate the system, or scope ongoing 187N support.
Review security and data flows ↗Related workflows
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