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Guest Upsell Messenger Agent

Sends targeted spa, dining and activity offers to guests mid-stay based on profile and length of stay — continuously, in your systems, in your tone.

Guest Upsell Messenger Agent

Sends targeted spa, dining and activity offers to guests mid-stay based on profile and length of stay — ancillary revenue without the ask.

Email & RetentionUpsellAncillaries

Email & Retention

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Ideal forHotels, restaurants and hospitality groups

The problem

What this agent takes off your plate

In hospitality, sends targeted spa, dining and activity offers to guests mid-stay based on profile and length of stay — ancillary revenue without the ask — but doing it manually does not scale. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.

  • Sends targeted spa
  • dining and activity offers to guests mid-stay based on profile and length of stay
  • ancillary revenue without the ask.
  • Upsell handled automatically against your rules

How it works

End-to-end workflow

Guest Upsell Messenger connects to Upsell, Ancillaries, Klaviyo and your email & retention stack. It reads your rules, brand voice and live data — then sends targeted spa, dining and activity offers to guests mid-stay based on profile and length of stay — ancillary revenue without the ask. Exceptions land with your team; everything else runs without another dashboard to check.

Running agent
Work arrivesUpsell · trigger fired
Guest Upsell Messenger processesAncillaries · rules applied
Validate outputQuality · policy check
Write backSystems updated · team notified
ExceptionHuman review when needed
Runs continuously in the background

Why this agent

Sends targeted spa, dining and activity offers to guests mid-stay based on profile and length of stay — ancillary revenue without the ask.

Outcomes

  • Guest Upsell Messenger runs without manual handoffs
  • Hotels, restaurants and spends less time on repeat work
  • Consistent output every time — not when someone gets to it
  • Full trace in your existing systems

Connects to

  • Upsell
  • Ancillaries
  • Klaviyo
  • Shopify
  • Recharge
  • Postscript

Writes back

  • Upsell
  • Ancillaries
  • Automated actions
  • Drafts & summaries
  • Upsell
  • Ancillaries
Owned outputs from your own data

Turn tangled operations into clean, owned automation.

187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.

Speak to an operator in your industry — within 24 hours.

See how 187N turns your operation's manual work into owned, running automation.

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