Feature Adoption Agent
Identifies accounts that haven't used a new feature and sends a targeted communication — continuously, in your systems, in your tone.
Feature Adoption Agent
Identifies accounts that haven't used a new feature and sends a targeted communication — adoption tracked per account, not assumed across the board.
Email & Retention
The problem
What this agent takes off your plate
In SaaS, identifies accounts that haven't used a new feature and sends a targeted communication — adoption tracked per account, not assumed across the board — but doing it manually does not scale. Feature Adoption is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.
- Identifies accounts that haven't used a new feature and sends a targeted communication
- adoption tracked per account
- not assumed across the board.
- Adoption handled automatically against your rules
How it works
End-to-end workflow
Feature Adoption connects to Adoption, Product, Klaviyo and your email & retention stack. It reads your rules, brand voice and live data — then identifies accounts that haven't used a new feature and sends a targeted communication — adoption tracked per account, not assumed across the board. Exceptions land with your team; everything else runs without another dashboard to check.
Why this agent
Identifies accounts that haven't used a new feature and sends a targeted communication — adoption tracked per account, not assumed across the board.
Outcomes
- Feature Adoption runs without manual handoffs
- B2B SaaS companies spends less time on repeat work
- Consistent output every time — not when someone gets to it
- Full trace in your existing systems
Connects to
Writes back
Turn tangled operations into clean, owned automation.
187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.
