Delay Notification Agent
Proactively communicates delays the moment they're confirmed, with a revised ETA — continuously, in your systems, in your tone.
Delay Notification Agent
Proactively communicates delays the moment they're confirmed, with a revised ETA — customers know before they need to call.
Email & Retention
The problem
What this agent takes off your plate
In logistics, proactively communicates delays the moment they're confirmed, with a revised ETA — customers know before they need to call — but doing it manually does not scale. Delay Notification is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.
- Proactively communicates delays the moment they're confirmed
- with a revised ETA
- customers know before they need to call.
- Delays handled automatically against your rules
How it works
End-to-end workflow
Delay Notification connects to Delays, Proactive, Klaviyo and your email & retention stack. It reads your rules, brand voice and live data — then proactively communicates delays the moment they're confirmed, with a revised ETA — customers know before they need to call. Exceptions land with your team; everything else runs without another dashboard to check.
Why this agent
Proactively communicates delays the moment they're confirmed, with a revised ETA — customers know before they need to call.
Outcomes
- Delay Notification runs without manual handoffs
- Logistics and supply spends less time on repeat work
- Consistent output every time — not when someone gets to it
- Full trace in your existing systems
Connects to
Writes back
Turn tangled operations into clean, owned automation.
187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.
