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Chronic Care Check-in Agent

Maintains scheduled contact with chronic patients between appointments and flags anything outside the care plan to the clinician — continuously, in your systems, in your tone.

Chronic Care Check-in Agent

Maintains scheduled contact with chronic patients between appointments and flags anything outside the care plan to the clinician.

Email & RetentionChronic CareMonitoring

Email & Retention

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Ideal forClinics, practices and healthcare providers

The problem

What this agent takes off your plate

In healthcare, maintains scheduled contact with chronic patients between appointments and flags anything outside the care plan to the clinician — but doing it manually does not scale. Chronic Care Check-in is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.

  • Maintains scheduled contact with chronic patients between appointments and flags anything outside the care plan to the clinician.
  • Chronic Care handled automatically against your rules
  • Monitoring handled automatically against your rules
  • Runs inside Email & Retention — writes back to the tools you already use

How it works

From intake to approval

Chronic Care Check-in connects to Chronic Care, Monitoring, Epic and your email & retention stack. It reads your rules, brand voice and live data — then maintains scheduled contact with chronic patients between appointments and flags anything outside the care plan to the clinician. Exceptions land with your team; everything else runs without another dashboard to check.

Running agent
Asset receivedChronic Care · queue intake
Check against rulesMonitoring · brand & policy
Flag deviationsIssues marked · brief attached
Approve or blockClean output · team notified
Nothing off-brand ships by accident

Why this agent

Maintains scheduled contact with chronic patients between appointments and flags anything outside the care plan to the clinician.

Outcomes

  • Chronic Care Check-in runs without manual handoffs
  • Clinics, practices and spends less time on repeat work
  • Consistent output every time — not when someone gets to it
  • Full trace in your existing systems

Connects to

  • Chronic Care
  • Monitoring
  • Epic
  • Cerner
  • Twilio
  • Klaviyo

Writes back

  • Chronic Care
  • Monitoring
  • Approved assets
  • Issue reports
  • Chronic Care
  • Monitoring
Owned outputs from your own data

Turn tangled operations into clean, owned automation.

187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.

Speak to an operator in your industry — within 24 hours.

See how 187N turns your operation's manual work into owned, running automation.

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