Checkout Follow-up Agent
Sends a warm thank-you after departure, requests a review at the right moment and nudges towards the loyalty programme.
A workflow template for a scoped build. Integrations, permissions and outcomes are confirmed with your team; this page is not a claim of an already deployed client system.
The work it handles
Sends a warm thank-you after departure, requests a review at the right moment and nudges towards the loyalty programme. Runs in the background so your team does not have to.
In hospitality, sends a warm thank-you after departure, requests a review at the right moment and nudges towards the loyalty programme — but doing it manually does not scale. Checkout Follow-up is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.
How it works
Checkout Follow-up connects to Post-stay, Reviews, Klaviyo and your email & retention stack. It reads your rules, brand voice and live data — then sends a warm thank-you after departure, requests a review at the right moment and nudges towards the loyalty programme. Exceptions land with your team; everything else runs without another dashboard to check.
- Asset received — Post-stay · queue intake
- Check against rules — Reviews · brand & policy
- Flag deviations — Issues marked · brief attached
- Approve or block — Clean output · team notified
What it can deliver
- Post-stay
- Reviews
- Approved assets
- Issue reports
Potential integrations
Post-stay · Reviews · Klaviyo · Shopify · Recharge · Postscript
Access and support are confirmed during scoping. Consequential actions follow the agreed approval rules.
Ownership and operation
Enterprise builds include the agreed code and documentation in your environment. Your team can operate the system, or scope ongoing 187N support.
Review security and data flows ↗Related workflows
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