Documentation Gap Agent
Spots tickets about topics with no help article, drafts the missing page and submits it for review — your knowledge base grows with your product.
A workflow template for a scoped build. Integrations, permissions and outcomes are confirmed with your team; this page is not a claim of an already deployed client system.
The work it handles
Spots tickets about topics with no help article, drafts the missing page and submits it for review — continuously, in your systems, in your tone.
In SaaS, spots tickets about topics with no help article, drafts the missing page and submits it for review — your knowledge base grows with your product — but doing it manually does not scale. Documentation Gap is the kind of work that piles up when nobody has dedicated time for it. Context is scattered, SLAs slip, and your team ends up on repeat work instead of the decisions that matter.
How it works
Documentation Gap connects to Docs, Help Centre, Meta Ads and your content & ads stack. It reads your rules, brand voice and live data — then spots tickets about topics with no help article, drafts the missing page and submits it for review — your knowledge base grows with your product. Exceptions land with your team; everything else runs without another dashboard to check.
- Work arrives — Docs · trigger fired
- Documentation Gap processes — Help Centre · rules applied
- Validate output — Quality · policy check
- Write back — Systems updated · team notified
- Exception — Human review when needed
What it can deliver
- Docs
- Help Centre
- Automated actions
- Drafts & summaries
Potential integrations
Docs · Help Centre · Meta Ads · Google Ads · Shopify · Notion
Access and support are confirmed during scoping. Consequential actions follow the agreed approval rules.
Ownership and operation
Enterprise builds include the agreed code and documentation in your environment. Your team can operate the system, or scope ongoing 187N support.
Review security and data flows ↗Related workflows
Your next operating asset